Shipping Policy

At Fleava, we work to process and ship orders as quickly as possible.

Order Processing

Orders are typically processed and fulfilled within 24–48 hours after they are placed.

Once your order has been fulfilled, you will receive a shipping confirmation email with tracking information when available.

Please note that orders placed during weekends, holidays, or periods of unusually high order volume may require additional processing time.

U.S. Shipping

Orders shipped within the United States are typically delivered within 2–3 business days after shipment.

Please allow:

Processing Time: 24–48 hours
Estimated Delivery Time: 2–3 business days after fulfillment

Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside of Fleava's control.

International Shipping

International orders typically arrive within 7–10 business days after shipment, depending on the destination country and local carrier.

Please allow:

Processing Time: 24–48 hours
Estimated Delivery Time: Up to 7–10 business days after fulfillment

International shipments may be subject to customs processing, import duties, taxes, or other fees imposed by the destination country. Any applicable customs fees or import charges are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also result in delivery delays that are outside of Fleava's control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided at checkout once your order has shipped.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been fulfilled or shipped, we cannot guarantee that the shipping address can be changed.

Fleava is not responsible for orders delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

Delayed or Lost Packages

Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of Fleava's control.

If your tracking information shows an unusual delay or you believe your package may be lost, please contact our customer support team so we can assist you.

Questions

If you have any questions regarding your shipment or order status, please contact Fleava customer support. hello@fleava.shop